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Working for SF Paratransit

Transdev is contracted by the San Francisco Municipal Transportation Agency (SFMTA) as the paratransit broker and paratransit service provider.  Opportunities for employment with SF Paratransit are managed by Transdev.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Transdev provides reasonable accommodation so that qualified disabled applicants may participate in the selection process. If you have difficulty using the website and need to request an accommodation, please email us.jobs@transdev.com or call (630) 382-1104 (United States based number) for assistance.

Current Openings - SF Paratransit Broker's Office  

Field Operations Monitor / Quality Service Supervisor (Full-Time)

This position is responsible for monitoring all aspects of the performance of San Francisco Paratransit contracted van and taxi operators including the San Francisco Paratransit Debit Card program (taxi). Candidate must be able to work dependably with integrity and achieve a high level of work product output with little, and at times, no direct supervision. While monitoring is generally split between taxi and van operations, occasionally, this position will back up the other monitoring position and thus will be cross-trained. Service provided for Transdev is usually paratransit service in accordance with the requirements of the Americans with Disabilities Act of 1990 (ADA) as amended.

Typical work tasks include service quality monitoring using information from SF Paratransit’s scheduling/trip and debit card transaction databases, van and taxi inspections and submission of various reports on service quality. Must be capable of inspecting service provider facilities, records, vehicles and “audit” training programs including those on passenger assistance, disability awareness, sensitivity, substance abuse, etc. Candidate must be capable of conducting follow up on specific complaints, especially those of a serious or recurring nature.

This candidate must be capable of developing and regularly filing a variety of reports, including field observation reports, general field/office activity summary reports various transaction and trip audit reports, and special reports as directed, and must be capable of working with data accessed from multiple databases. Some verification of trip provision through both telephone communications with passengers and visual monitoring will be required. Will be required to coordinate oversight of federal, state and local and contractual requirements such as FTA drug/alcohol testing standards, NTD reporting, SFMTA annual reporting, City and County of San Francisco taxicab ordinances and the SFMTA’s minimum taxicab requirements.

For more information or to apply for this position, please follow the steps listed below: 

  1. Click Here to visit the Transdev Careers website.
  2. In the Search Jobs section, type “Field Operations Monitor” into the keyword search bar, and type “San Francisco, CA” into the locations search bar.  Then click Search.
  3. Find and click on the Field Operations Monitor / Quality Service Supervisor position from the list of choices.
  4. Read the details about the position.  If you are interested in applying, click Apply Now and follow the prompts.

Current Openings - SF Paratransit Service Provider 

 Bus Driver (Full-Time)

Transdev is actively hiring bus drivers for their paratransit service in Brisbane, CA. Transdev is looking for safe, friendly drivers to help passengers move around throughout San Francisco using public transportation. Come join the largest private-sector operator of public transportation in North America–one that cares about its employees, passengers and their communities.

For more information or to apply for this position, please follow the steps listed below: 

  1. Click Here to visit the Transdev Careers website.
  2. In the Search Jobs section, type “Bus Driver” into the keyword search bar, and type “Brisbane, CA” into the locations search bar.  Then click Search.
  3. Find and click on the Bus Driver position from the list of choices.
  4. Read the details about the position.  If you are interested in applying, click Apply Now and follow the prompts.

 

Dispatcher (Full-Time)

Transdev is seeking to hire a dispatcher for their paratransit service in Brisbane, CA.  Dispatchers assist in the efficient and timely planning, scheduling, coordinating and monitoring of all vehicle movements in accordance with contractual obligations and company policies and procedures. Communicate clearly, professionally and in a timely manner with company employees. Represent the company to its customers and the public in a professional and courteous manner.

For more information or to apply for this position, please follow the steps listed below: 

  1. Click Here to visit the Transdev Careers website.
  2. In the Search Jobs section, type “Dispatcher” into the keyword search bar, and type “Brisbane, CA” into the locations search bar.  Then click Search.
  3. Find and click on the Dispatcher position from the list of choices.
  4. Read the details about the position.  If you are interested in applying, click Apply Now and follow the prompts.

 

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