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What types of Paratransit services are provided in San Francisco?

SF Access –  ADA Paratransit

SF Access is a pre-scheduled, ADA-compliant van service providing door-to-door transportation. Additionally, it is a shared-ride service. You must make reservations one to seven days before the day of your trip, and service is provided within one hour of your requested pick-up time. For more information on SF Access, click here.

Paratransit Taxi & Ramp Taxi

Paratransit Taxi is a ride service that utilizes authorized San Francisco taxis and ramp taxis. This is not an ADA service, but many riders find that it better meets their transportation needs. Taxi service is available for wheelchair users, kidney dialysis patients, people over 80 years old, and those who fall under specific criteria. For additional information on Taxi & Ramp Taxi Services, click here.

Group Van

Group Van is a pre-scheduled van service providing door-to-door transportation to groups of ADA eligible riders attending agency programs such as Adult Day Health Care, senior centers, or work sites.


Shop-a-Round is a convenient, low-cost shuttle that makes it easier to go grocery shopping.  The service offers registered seniors and people with disabilities personalized assistance not available on Muni.  A customer does not have to be ADA-paratransit eligible to use the service.  The service takes customers to select supermarkets in San Francisco to shop. The driver will help carry groceries on and off the shuttle.  For more information on Shop-a-Round, click here.

Van Gogh Shuttle

Van Gogh is a van shuttle service provided by SF Paratransit for groups of seniors and/or people with disabilities to attend social and cultural events in San Francisco.  Van Gogh is open to groups of at least seven (7) individuals who meet one of the following qualifications: are sixty five (65) or older; are disabled and have a Regional Transit Connection (RTC) Discount ID Card; are paratransit-eligible and registered with SF Paratransit; are registered for SF Paratransit's Shop-a-Round program.  Each Van Gogh trip must have a single coordinator, who is responsible for organizing the group, requesting and scheduling the trip, and coordinating between SF Paratransit and the group on the day of the trip.  For more information on the Van Gogh Shuttle, click here.

Where does SF Paratransit provide service?

Service is provided throughout San Francisco, Treasure Island, and to the northern most part of Daly City in San Mateo County. The Daly City Boundary encompasses a ¾ mile zone from any San Francisco MUNI route. On weekends and holidays, service is provided to the Marin Headlands along Muni's 76X line.

The service area does not include the San Francisco International Airport.
For trips to destinations outside of the service area, you must use other regional paratransit services, which are described in Riders’ Guide 1.

If you are not sure if your trip is within the SF Paratransit service area, please call SF Paratransit at
(415) 351-7052.

How do I get information on taking Paratransit to neighboring counties?

ADA paratransit service is provided to and from neighboring counties. Please contact those individual programs for reservations, program rules and fares:

Alameda County (East Bay Paratransit)(510) 287-5000 or 1 (800)-555-8085 
Marin County (Marin Access) (415) 454-0902 
San Mateo County (Redi-Wheels) (650) 508-6337 
All SF Bay Area Transit & Paratransit Information        511 

If you experience a problem scheduling a ride with a paratransit service outside of San Francisco, please call our office at (415) 351-7050 to have your SF Paratransit eligibility confirmed with the other agency.

What if I leave the Bay Area and need Paratransit?

Once you are ADA-certified to use paratransit, you are also eligible to receive paratransit services in other cities and states. We suggest that prior to your trip you contact the transit agency in the city to which you are traveling. They will give you information about arrangements, fares, operating times, and schedules.

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