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Transdev is contracted by the San Francisco Municipal Transportation Agency (SFMTA) as the paratransit broker.  Transdev’s role as the broker is to contract with service providers, liaison with the community and manage the day-to-day administration of the paratransit program.

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As the largest private provider of public transportation in North America, Transdev employs over 11,000 employees in the U.S and Canada. Our services include paratransit, mass transit, commuter rail, light rail and paratransit brokerage operations. See Transdev’s website (opens in new window) for more information.



San Francisco Municipal Transportation Agency (SFMTA) provides light rail, streetcar and bus service to the City and County of San Francisco. SF Paratransit is a service brought to you by Muni, which contracts with Transdev to manage the SF Paratransit program. For information about public transit (Muni) in San Francisco, visit the San Francisco Municipal Transportation Agency website or call 311.

The Bay Area Rapid Transit (BART) rail system connects the San Francisco Peninsula with Oakland, Berkeley, Fremont, Walnut Creek, Dublin/Pleasanton, and other cities in the East Bay. For over 30 years, BART has been providing fast, reliable transportation linking the Bay Area. See BART’s site (opens in new window) for more information.

511 is a free phone and Web service that consolidates all Bay Area transportation information into a one-stop resource. 511 provides up-to-the-minute information on traffic conditions, incidents and driving times, schedule, route and fare information for the Bay Area’s public transportation services, instant carpool and vanpool referrals, bicycling information and more. It’s available 24 hours a day, 7 days a week. See 511.org’s site (opens in new window) for more information.

Paratransit Coordinating Council (PCC)

Muni and the Paratransit Broker work closely with a consumer advisory group called the Paratransit Coordinating Council (PCC), in planning and monitoring door-to-door van and taxi services. The PCC is a 38-member committee comprised of van and taxi consumers, representatives of agencies serving seniors and individuals with disabilities, transportation providers, and government entity representatives. The PCC meets approximately every 6 weeks. Members of the public are encouraged to attend and participate in PCC meetings.

For more information on the PCC call 415-351-7000.

See the PCC Meeting Schedule.

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