The Taxi Ride
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You may not ask the cab driver to wait for you on any paratransit ride. For instance,
if you are picking up a prescription at the pharmacy, you must
have the driver drop
you off, and you must call another taxi when you are finished conducting your business.
You may take a paratransit taxi ride anywhere in the city of San Francisco, including
Treasure Island, and to the northernmost part of Daly City in San Mateo County.
This does not include the San Francisco International Airport. For trips to destinations
outside of the service area, you must use other regional paratransit services. These
are described in the General Information section. If you are not sure if your destination is in the San Francisco Paratransit service area, please call San Francisco Paratransit
at (415) 351-7052.
At the end of your trip: The driver will tell you the cost of the trip from the taxi meter.
Tipping is allowed with the SF Paratransit Debit Card (subject to change). It is YOUR CHOICE whether or not
to provide a tip. If you choose to provide a tip, the system will automatically calculate the
tip at 10% of the ride, up to $2, and deduct it from your SF Paratransit Debit Card account balance along with
the fare amount.
It is illegal to sell taxi scrip to any person, including your driver, or to allow
anyone to use your scrip. These actions may lead to suspension of your riding privileges,
and you may be subject to criminal prosecution. The San Francisco Police Department
helps us monitor for fraud.
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Taking and Paying for a Taxi Ride
When you get in the Taxi:
Present your SF Paratransit Debit Card to the driver before the start of the trip
and tell him/her your destination. The driver will swipe your card to verify that you have
enough funds in your account to pay for the trip. If you do not have enough value, you may
choose to use the remaining amount on your SF Paratransit Debit Card and pay the additional cost of your trip
with either cash or a credit card (if accepted). If you don’t have any value in your account,
you must pay for your entire trip with another form of payment. The driver will swipe your card
at the start and end of your trip If you have more than $75 in your account, the balance check
swipe will indicate $75+. This is to protect your privacy. If you want to check the full balance
of your SF Paratransit Debit Card account, call toll free:
877-SFTAXI-1 (877-738-2941).
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Photo ID
Every time you take a paratransit taxi trip, you must be prepared to show the driver
your paratransit photo ID card when you enter the cab. This assures your driver
that you are eligible to use taxi scrip. If you do not present the card, the driver
will record that for the San Francisco Paratransit office. Using taxi scrip without
your ID can jeopardize your continued use of the taxi program.
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