Other Information
The General Information section contains valuable information about topics such
as transporting packages, mobility equipment, life support equipment and Rider/Driver
responsibilities. Please carefully read and understand all sections of both the
Taxi and General sections before using Taxi services. Also, please refer to ADA
Paratransit Services for information about the ADA Access/Lift Van service.
Hailing a Taxi
If you are in a “well-cruised” part of town, you may choose to hail a taxi on the
street. However, be sure that the taxicab you are hailing participates in our paratransit
program. If you are not sure, ask the driver before boarding. If you are transported
and find out at your destination that the taxicab is non-participating, you will
have to pay the fare in cash. We cannot reimburse you for that fare.
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Attendants & Companions
Attendants and at least one companion may accompany you. The San Francisco taxi
ordinance allows you to ride with the maximum number that can be safely secured
and transported (usually four adults). No extra fares will be required for the additional
passengers.
Attendants or companions must start and end their rides with you. Only the certified
rider may possess and use paratransit taxi scrip and the paratransit ID. An attendant
or companion cannot under any circumstances use your taxi scrip.
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Travelling with Children
If you will be traveling with a child under age six who weighs less than 60 pounds,
you must provide a child’s safety seat so that you may properly secure the child
in it. The driver will provide assistance if necessary.
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